Back to Self-Care Guide

Rinnai Error Codes & Troubleshooting

Complete error code database and troubleshooting guide for Rinnai systems. Find solutions to common issues or contact our experts.

Rinnai Error Codes

Complete error code reference for Rinnai systems. Each error code includes severity level, description, and troubleshooting steps.

R1
URGENT
Ignition System Fault

Modulating burner ignition failure

Check gas supply. Clean igniter.

Call Now
R2
URGENT
Flame Sensor Error

Flame detection sensor malfunction

Clean sensor with cloth. Inspect.

Call Now
R3
URGENT
Gas Valve Fault

Modulating gas valve stuck/error

Turn off gas. Professional repair.

Call Now
R4
URGENT
Vent Blockage

Exhaust vent obstructed or frozen

Check for ice, snow, debris.

Call Now
R5
HIGH
Condensate Drain Error

Drain line blocked (condensing model)

Check and clear drain line.

Call Now
R6
HIGH
Temperature Sensor Error

Outlet temp sensor fault

Clean sensor. Check wiring.

Call Now
R7
HIGH
Modulation Control Error

Burner output control malfunction

Power cycle. Check gas pressure.

Call Now
R8
HIGH
Flow Switch Error

Water flow switch not triggering

Check water supply. Bleed air.

Call Now
R9
HIGH
Pressure Switch Fault

Safety pressure switch error

Check vent for obstructions.

Call Now
R10
URGENT
Gas Supply Interruption

Gas supply pressure too low

Check meter. Contact supplier.

Call Now
R11
HIGH
Combustion Analysis Error

Combustion sensor malfunction

Professional service needed.

Call Now
R12
MEDIUM
Electrodes Fouled

Ignition electrodes contaminated

Professional cleaning recommended.

Call Now
R13
HIGH
Heat Exchanger Issue

Heat transfer efficiency low

May need descaling. Professional.

Call Now
R14
HIGH
Control Board Error

Main PCB malfunction

Power cycle. Professional service.

Call Now
R15
HIGH
Transformer Fault

24V power transformer damaged

Professional replacement needed.

Call Now
R16
MEDIUM
Water Temperature Error

Output temp reading incorrect

Verify thermostat settings.

Call Now
R17
URGENT
Gas Leak Detected

Gas odor or meter alarm

Evacuate. Call gas company.

Call Now
R18
HIGH
Incomplete Combustion

Yellow flame or improper burn

Professional inspection urgently.

Call Now
R19
URGENT
Safety Lockout

Multiple ignition failures

System locked. Professional reset.

Call Now
R20
URGENT
Unusual Odor

Strange smell from unit

Turn off immediately. Professional.

Call Now
Preventative Care

Rinnai Maintenance Tips

Regular maintenance helps prevent error codes and keeps your system running efficiently. Follow these Rinnai-specific tips for optimal performance.

Still Need Help?

Our licensed technicians specialize in Rinnai systems and are available 24/7 for emergency repairs and expert support.

Go Back Top